DRIP Care and FAQ's
Roset DRIP is 925 Sterling Silver with an Anti-Tarnish Coating to ensure longevity. DRIP is Palladium Plated and/or 14k Yellow Gold Vermeil Plated for colour and shine. Sterling Silver is highly durable and DRIP is designed for everyday wear. We want your DRIP to last and the best way to ensure it does is by taking proper care of it.
CLEANING
To clean your DRIP simply use a soft polishing cloth, not applying too much pressure or over-polishing. Avoid abrasive cleaners, as well as contact with chemicals, lotions, perfumes, aerosols, makeup, hairsprays, soaps and liquids.
Remove your DRIP before participating in any activity that could risk physical damage or contact with water. This includes workouts, swimming, showering, and even household chores like yardwork or washing dishes. Sweat and water can reduce the lifespan of your piece and cause tarnishing.
STORAGE
Sterling Silver can be prone to tarnishing, which is a natural occurrence causing discoloration or fading of the metal colour. To prevent this it's important to store your jewelry in a cool, dry place, protected from the elements. Store your DRIP in an airtight container with the anti-tarnish strip that comes with your purchase.
Do not keep your jewelry in your bathroom or other spaces where it can be exposed to liquids or humidity. We do not recommend storing DRIP on jewelry trays or hanging organizers as extended exposure to air can cause tarnishing. If tarnishing occurs it can be cleaned with a soft polishing cloth.
While Sterling Silver is safe for most skin sensitivities, everyone's skin reacts differently. Sometimes the PH balance of your skin can react with the jewelry and cause discoloration of the metal or your skin.
Roset DRIP has a 30 day warranty that protects against manufacturing defects. This warranty does not cover general wear and tear, loss or tarnishing. All care directions must be followed to qualify for the warranty, Roset is not responsible for jewelry that is damaged due to poor care.
Roset offers complimentary free insured shipping within Canada on orders over $350. For orders under $350 shipping within Canada we charge a flat rate of $35.
We are pleased to offer international shipping - orders to the USA are a flat rate of $70. Your order will ship with FedEx and takes approximately 4-5 business days to deliver. Customers are responsible for respective taxes and import duties levied.
Please allow 1-3 business days for processing of all orders. For full shipping information visit our Orders and Shipping page here.