Orders and Shipping

ORDERS and SHIPPING
Thanks so much for you for your order! We work diligently to fulfil and ship as quickly as possible. We use FedEx and Canada Post as our method of delivery.

We do not process or ship orders from Saturday to Monday or company observed holidays.

Package notifications via email keep you informed of the status of your delivery.
Free In Store or Curbside Pickup.
Free shipping within Canada on orders over $350.
Same day delivery Medicine Hat area from Tuesday to Friday $6.
Orders under $350 - Shipping within Canada:
  • Insured Shipping FedEx: $30
  • Insured Shipping Canada Post Rural Areas: $30
  • Uninsured Shipping Canada Post: $15
Orders shipping to USA $70.
Your order will default to ship insured with FedEx, 4-5 business days deliver.


RETURNS and REPAIRS – SHIPPING
To return merchandise please send all items directly to:

Roset by Reid 
Unit 1 
3045 Dunmore Road SE
Medicine Hat, Alberta, Canada
T1B 2H2 403-526-9550 

Please include your invoice number. For your protection, please use a well-padded box or envelope and a traceable carrier. We cannot be responsible for items that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.


FOR MORE INFORMATION ON RETURNS AND REPAIRS PLEASE SEE OUR FAQ's PAGE